TP
Thulile P

1 reviews | Active since Jun 2022

14 Jun 2022, 09:30

V+ Block Cards

At first it was very bad because it was back and forth. Since Shell Garage told us that they do not unblock the cards. We need to call the Customer Services. We did that but still no one helped u. Up until i e-mail you guys, then it where my cards was unblock... Shout out to Lerato, thank you so much for your help i really appreciate it. What you did to me please did it other customers. What i can suggest is that, do not block customers cards, but you need to advise them the limit maybe they must not exceed to 1000 rand. if they exceed that it when you guys block it. Futhermore you need to have T&Cs of the cards when the took it they know things they need to do. Thank you. Again Thanks you Lerato

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Replies (1)
V+ Rewards Programme Card
V+ Rewards Programme Card's reply27 Jul 2022, 19:53
Official
Dear Thulile,

Thank you so much for taking the time to write us a review and for allowing Lerato the opportunity to assist you in resolving your matter. 

Your suggestions have been noted and will be taken up with the V+ Rewards team. 

Regards, 

The V+ Rewards team

Best regards,