Matlhogonolo

I experienced a bad service at uzzi mabopane...i made my account payment and made a cash purchas3 since they are having a sale...so i was carrying my handbag and a small bag with my business papers...so since i bought shoes i decided to put that small bag inside the plastic containing the purchas3 i made at uzzi so that i wont be carrying alot of things...so it happened that the plastic handle got damaged and i asked the manager on duty on the 02/11/19 if i can get another one since i wont be able to carry the plastic cause the handle got damaged the respond i received from the manager was "you wont be able to get another plastic cause you are the one who decided to force the small bag in that plastic so find a way to carry that plastic" and indeed i left the shop with a plastic that had no handles...so am very shocked if this is how customers should be treated