charged a contract renewal feel during COVID 19 lockdown

If i could rate this group less than 1 I would!

First and foremost we have been assigned the most inattentive and lackluster portfolio manager imaginable!!! Dominique replies to emails or requests when she feels like it , weeks late and is extremely unhelpful.

After everything we've endured while 'under her management' staying in Buhrein Estate I have been surprised once again by the appalling service delivery of Uvest Property .

In light of the current situation worldwide and in South Africa dealing with COVID19 ,I understanding that these are unprecedented times .

It is unfortunate with all the restrictions and rules that many of us are unable to move and are forced to remain at our current places of residence , this has resulted in many tenants such as ourselves being forced to stay in our current residences .

However Uvest Property has not just increased the rent during the current pandemic but to top it off they've felt the need to charge us a 'contract renewal fee' How is this ethical knowing that tenants cannot move and are forced to renew their contracts -most of us having to doing so on a month to month basis until the situation gets better.

This is disgusting seeing that some property groups have given tenants a payment holiday to accommodate them during this time and we aren't even expecting this much.