Not being helpfull no replies to queries

<p>Hi</p> <p>on the 01st of may i visited ushaka marine and at their aquariam they took us a picture and framed it, I paid for the pics and was told i can download more by visiting the site and intering the code on one of the cards, i did that on the 3rd and the code yielded no result, i followed their online portal if your pics dont show and 3 days later still no responce, i called then on the 12th and spoke to a manager who advice me to send him an E-mail ********** cc ********** . he promised my pics will be loaded withing a day. but till today no responce i wrote to them numerous E-mails but thus far no responce to my E-mail, these guys failed to live to their promise and i am so disappointed</p>