AB
Abigail B

1 reviews | Active since Feb 2017

20 Dec 2019, 18:55

Forced to pay for something I didn't want

As much as we enjoy visiting Ushaka Marine world I was absolutely disgusted with the combo options available. As a family we have always enjoyed the Sea World which include the beautiful aquarium and very fun dolphin and seal shows. We attended today and I was shocked with what I had to pay. I was appalled by the fact that even though we only wanted to go see the shows and aquarium I was forced to pay for the "Wet 'n Wild" side too. We Had NO interest in going to the water park yet we had to pay for it. I remember when we visited Ushaka Marine World before we had the option to pay just for the Sea World side and NOT the Water park side. After this experience having my choices taken away and being forced to pay for something that I didn't want I don't know if I will be visiting Ushaka in the future unless some changes are made to your ticket options... I hope that you care more about your customers that what you do about making a quick buck off of us to take this into consideration. You can be sure that I will be spreading the word to all my friends and family about the poor experience I have had.

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