Dissapointment again and again and again
Extremely dissapointed!!!! As a visitor from gauteng on holiday i visited ushaka last year. When i wanted to purchace a sea buddy the machine was not working. The shop was open yet no sign was up. On the 26 of march i phoned Ushaka marine for enquries. I was not told maintanance was done on the waterworld side on mondays and tuesdays. So since i pay R20 extra to do both the waterworld and the aquruim and shows the combo pack we decided not to do ushaka and come bacj on wednesday which is today. Besides this, the card facilities was not working and it was dissapointing to see how many people turned away. Today we made a trip of more than 100km to ushaka to go do the waterworld combo yet only to be told some of the rides dont work. This is pathetic. School holidays started people with tiny kids had no choice but to turn around, no signs were put up anywhere. So in the last 2 days i have driven 400km to go to ushaka and could not do what i wanted to. A proper waste of time and petrol money and nothing was put up on the website either. I cannot see how a attraction like ushaka marine world can manage this way and its acceptable. My experience is of utter dissapointment disgustment and i doubt ill ever go there or even reccomend it to somebody cause of the incompanance and inconsistancy, and all this before a peak holiday.
I cannot belive that this is the way ushaka marine operates. I dont even want to think about the busses of people that were turned away in the last two days and nobody seems to care.
