Complaint

Good day I would like to know who can I contact at Ushaka marine world with regards to my ushaka pass and the months I have lost with regards to the lockdown. I normally renew in June and I need to know now what happens with my renewal as the lockdown is still in place. I urgently need to know what to do as I don't want to lose my renewal and have to start all over again. Please assist it's urgent