NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About uShaka MARINE WORLD
How is uShaka MARINE WORLD rated on Hellopeter?
Hellopeter has tracked uShaka MARINE WORLD across 82 reviews. uShaka MARINE WORLD hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used uShaka MARINE WORLD? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
Parking B - not allowed to sit inside your own vehicle!!!
Used parking B as we were invited to a function at Kud a tar, paid R30 to park there. Car guard insisted that we could not sit in our car as it is not allowed in the parking at Ushaka, most insane thing I ever heard!!!. The function was ladies only so hubby had to wait for us but he was not allowed to sit inside his own car. Car guard was extremely rude and then called security for him. I was also unwell and needed to go back to the car but we were told we are not allowed to sit inside the vehicle in the parking lot. I have never heard of this before and will definitely be sharing this on social media & will not be going there again. Such rude and insane behavior from both the security and car guard.
1 reviews | Active since Jun 2026
Parking B - not allowed to sit inside your own vehicle!!!
Used parking B as we were invited to a function at Kud a tar, paid R30 to park there. Car guard insisted that we could not sit in our car as it is not allowed in the parking at Ushaka, most insane thing I ever heard!!!. The function was ladies only so hubby had to wait for us but he was not allowed to sit inside his own car. Car guard was extremely rude and then called security for him. I was also unwell and needed to go back to the car but we were told we are not allowed to sit inside the vehicle in the parking lot. I have never heard of this before and will definitely be sharing this on social media & will not be going there again. Such rude and insane behavior from both the security and car guard.
1 reviews | Active since Sept 2016
Negligence
Visited UShaka Marine World today and there was maintenance taking place. My fiend and I went to sit outside McDonalds only to realise that we sat on wet paint. There was no sign to say wet paint and the area was not cordoned off. This resulted in us having to go and buy new clothes to wear. This was very irresponsible. The staff saw what had happened but did nothing. No sign was put up to warn others
1 reviews | Active since Sept 2016
Negligence
Visited UShaka Marine World today and there was maintenance taking place. My fiend and I went to sit outside McDonalds only to realise that we sat on wet paint. There was no sign to say wet paint and the area was not cordoned off. This resulted in us having to go and buy new clothes to wear. This was very irresponsible. The staff saw what had happened but did nothing. No sign was put up to warn others
1 reviews | Active since Dec 2024
Threatened by Ushaka marine guards
I was today the 24th of March at Ushaka marine world and some guy at the entrace was threatening to stab me and my family members the security guards at the door kept on laughing at the situation and threatened to kick us out and not let us buy tickets to enter, it seems to be a well known man around there…
1 reviews | Active since Dec 2024
Threatened by Ushaka marine guards
I was today the 24th of March at Ushaka marine world and some guy at the entrace was threatening to stab me and my family members the security guards at the door kept on laughing at the situation and threatened to kick us out and not let us buy tickets to enter, it seems to be a well known man around there…
1 reviews | Active since May 2021
Excellent service at Ushaka marine restaurants
I am pleased by the delicious meals from Ushaka marine world restaurants. Sometimes I have to pass all restaurants nearby and reach Ushaka for delicious meals. Big up to Steers at Ushaka, after buying their cheesy jalapeño fries, I thought I’ll get the same in other steers franchises but was the worst. Please keep up wonderful service. Spur Ushaka, I love their fresh meals and environment and friendly waiters ever please keep it up and don’t get tired. Nandos Ushaka has best meals as well, please keep it up. Paranotis wow absolutely amazing, please keep it up and John Doris with the best sea food keep it up so we keep coming
1 reviews | Active since May 2021
Excellent service at Ushaka marine restaurants
I am pleased by the delicious meals from Ushaka marine world restaurants. Sometimes I have to pass all restaurants nearby and reach Ushaka for delicious meals. Big up to Steers at Ushaka, after buying their cheesy jalapeño fries, I thought I’ll get the same in other steers franchises but was the worst. Please keep up wonderful service. Spur Ushaka, I love their fresh meals and environment and friendly waiters ever please keep it up and don’t get tired. Nandos Ushaka has best meals as well, please keep it up. Paranotis wow absolutely amazing, please keep it up and John Doris with the best sea food keep it up so we keep coming
1 reviews | Active since Apr 2021
False advertising
So today is the 8th of Jan ushaka site shows that there is a special for the aquarium only R120+ get to the ticket stand she tells me the special is at half past 3 after all the shows now imagine paying R200+ just to go to the aquarium for 1 and a half hours the website said nothing about the aquarium only starting at half 3 i could have taken my children somewhere else the prices are ridiculously high one would swear they giving us a fish to take home 😒
1 reviews | Active since Apr 2021
False advertising
So today is the 8th of Jan ushaka site shows that there is a special for the aquarium only R120+ get to the ticket stand she tells me the special is at half past 3 after all the shows now imagine paying R200+ just to go to the aquarium for 1 and a half hours the website said nothing about the aquarium only starting at half 3 i could have taken my children somewhere else the prices are ridiculously high one would swear they giving us a fish to take home 😒
1 reviews | Active since Nov 2019
Booking process
Making bookings at UShaka Marine wet n wild is a nightmare. From phones not going through, then when it finally does being told that staff are busy and being asked to call later! The communication process with UShaka is appalling!
1 reviews | Active since Nov 2019
Booking process
Making bookings at UShaka Marine wet n wild is a nightmare. From phones not going through, then when it finally does being told that staff are busy and being asked to call later! The communication process with UShaka is appalling!