Based on recent customer reviews, Use AI is widely praised by power users for its unified workspace that allows seamless switching between leading models like Claude, GPT-4, Gemini, and DeepSeek without losing conversation context. Customers consistently mention the value of live model comparison, multilingual support, and voice-enabled workflows for tasks ranging from code review to marketing copy. However, a recurring concern centres on billing transparency, with mention of unexpected subscription charges following small one-off purchases and difficulty obtaining refunds, which has shaped a sharply negative perception among affected users.
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Use AI
How is Use AI rated on Hellopeter?
Hellopeter has tracked Use AI across 2 reviews. Use AI hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Use AI? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2011
*****ulent transactions
I must have used them once either trial or legit and cancelled my subscription. Suddenly they attempt a debit order on my card..luckily FNB has subpurb ***** detection and notified me so I could cancel my virtual card to stop these guys. Steer well away from them.
1 reviews | Active since Jul 2011
*****ulent transactions
I must have used them once either trial or legit and cancelled my subscription. Suddenly they attempt a debit order on my card..luckily FNB has subpurb ***** detection and notified me so I could cancel my virtual card to stop these guys. Steer well away from them.
1 reviews | Active since Sept 2010
beware the hidden subscription agreement when using www.use.ai
Used a site called www.use.ai to generate a birthday card. The site said I needed to pay to generate the picture, it was not much, around ZAR10.00. What I did not see in the agreement to pay was that the site signs you up for a monthly subscription, at almost ZAR600 a month, more than twice that for a standard ChatGPT subscription. You get NO reminders before the the charge runs either, and there is no way they will return the charge, as it "is clearly stated in their terms and conditions". I wonder how many people they get this way. I wonder how many people would notice the charge going off their bank statement amongst all the other charges either. All their customer support queries relate to cancelling subscriptions and why you won't get a refund so there you go. Avoid this site, there are better and more honest options out there.
1 reviews | Active since Sept 2010
beware the hidden subscription agreement when using www.use.ai
Used a site called www.use.ai to generate a birthday card. The site said I needed to pay to generate the picture, it was not much, around ZAR10.00. What I did not see in the agreement to pay was that the site signs you up for a monthly subscription, at almost ZAR600 a month, more than twice that for a standard ChatGPT subscription. You get NO reminders before the the charge runs either, and there is no way they will return the charge, as it "is clearly stated in their terms and conditions". I wonder how many people they get this way. I wonder how many people would notice the charge going off their bank statement amongst all the other charges either. All their customer support queries relate to cancelling subscriptions and why you won't get a refund so there you go. Avoid this site, there are better and more honest options out there.