1 reviews | Active since Aug 2015
Usave stuff members are negligent and refuse to take responsibility.
On Sunday the 17th Of September I bought cheese curls from their shop, but it was already late and was about to close so I was in a hurry, I forgot to check the expiry date, when I got home I gave them to my 6months old baby, an hour or two passed then she started getting feverish, she got sick, I monitored her temperature the whole night she cried with tummy cramps, the next morning I decided to check the expiry date, only to find they had long expired in August. I immediately took her to the pedaetrician, Dr diagnosed her with tonsils and confirmed it was the result of those expired cheese curls. I immediately went to Usave and told the woman who claimed to be the manager, I wouldn't know she was lying because they don't even put their name tags, I explained my story to her and she said she would refund me, I told her I wanted them to pay for my baby's medical funds because had they done their job and checked the shelves and removed expired stuff then my baby wouldn't be sick. She then went to the back to speak to the manager and came back to tell me that I needed a doctors note before they could refund me, I then went back to the Dr to get that, Dr gave me what was needed then still they told me that they won't help me because the Dr doesn't have any proof that it was indeed their expired cheese curls that caused my baby tonsils. So I would like to urge everyone reading this to never purchase anything from Usave again because this is not the first time I get bad attitude from them. Sometime last year my son was injured in their store during *******, they didn't even care my son had to be stitched in the eye. So Usave in Ga-Rankuwa doesn't care about people all they want is money.
