PATHETIC AND DISGUSTING SERVICE

I am so disgusted by Usave (Emfihlweni) Customer Service,Its pathetic now they should really change or send their stuff to Customer Service Courses because we tolerate nonsense now.

I visited the store today 24/08/2020 in the morning the store was closed to to stock taking,then i went back again this afternoon to buy few iterms and requested a cash back, A guy assisted me i don't know his name and he doesn't have a name tag probably that is why he has a sticking attitue!

If you working with customers i know a name tag is given hence he ddn't even bother to put it on...As i was to pay for my iterms ,i told him i would like a cash back ,he told me to go outside and wait as there is a line for cash back only....I asked him with a baby on my back and after waiting in the store ?

He gave me an unneccessary explanation telling me to ask the security as if the security is hired to do "cashbacks" . I then told him to call the manager ,he came "manager" and requested to some one else after screaming my lungs out because of that boy's attitude. The guy on the till laughed "maybe they were taught to laugh at customers" because me being there pays his salary....He shoud be greated full for having a job in this pandemic.

The stuff really needs to change their attitude or ill **** them up ,I've been a Store Manager for 10 years and i know how to treat a customer,If we keep complaining and they lose customers the stuff can lose thier jobs,they need to know they are not doing us favours by being there rather they work for their own personal needs,therefore they need to stop disrespecting customers.

Another lady is Nhlamulo i've been quiet for so long giving them a chance but it gets worse by the day, that woman has an attitude its not even funny!!!!! fix your stuff or people like me will do it for you.

Prices needs to correspond when you pay at the till point ,their are false advertising iterms and is disgusting please.