disgusting service

i am highly disappointed i needed to withdrew money OBAKENG from u save emdeni refused to give me cah back twice and 1st time he gave the lady behind me cash back and the people in front of me but he refused with rage and anger while I was polite please do som thing about this guy he does not know customer service he is very rude and arrogant if you can view the cameras I came there twice wearing I light blue shirt , khakhi pants and a grey cap