Bad service with bad attitude

Went to u save at Zonkizizwe for withdrawal money transfer and we were kept waiting for almost an hour the lady who was supposed to help us went to bathroom and came back chat with her colleague offered to go and order bunnychow for her colleague in front of us nd not caring that she kept customers waiting she went and ordered came back and took her time to call us when she did i went there with my brother we had to give her the bame of the person who sent us money while i wqs calling the sender she rudely told me to go outside and come back after i have the name forgetting that we waited for her with no one communicating to us why aren't we being help.dont know whether that's how customer service is from U save zonkizizwe cashier11 by the name of Faith