1 reviews | Active since Nov 2022
APPALLED IS WHAT I AM
I WAS SHOCKED BY THE SERVICE I RECEIVED YESTERDAY AT USAVE BOSMAN, IT SHOWS CLEARLY THAT PEOPLE HAVE NO VALUE FOR THEIR JOBS AND DO NOT HAVE ANY CARE FOR CUSTOMER SERVICE, I GET TO USAVE YESTERDAY I ASK THE SECURITY TO PLEASE ASK FOR ME AT THE TILL IF I WILL BE ABLE TO GET A CASH SEND OF R2000, THE GUY POMPOUSLY SAYS TO ME NO GO IN THEY SHOULD ASSIST YOU, I SAID TO HIM AGAIN, PLEASE ASK, HE SAID NO JUST GO, SO I PICK THE ITEMS I WANT TO BUY, WAIT ON THE LONG QUEUE AND FINALLY GET TO THE TILL, I TELL THE LADY I NEED A CASH SEND OF THE AMOUNT STATED, SHE SAYS TO ME, YOH IT IS ALREADY LATE, AND I DO NOT HAVE, I THEN ASKED WHAT AM I SUPPOSED TO DO AS I ASKED THE SECURITY GUARD AND HE ADVISED THAT I WOULD BE ASSISTED, SHE REP**** TO ME IN A CONDESCENDING MANNER AND SAID I DONT KNOW, THAT IS WHEN I ASKED FOR THE MANAGER, AND SHE ASKED ME TO SHIFT FROM THE TILL, SO IN MY ANGER LEFT AND RUSHED TO THE ATM AND RUSHED BACK, WHEN I GET THERE SHE IS HELPING ANOTHER CUSTOMER WITH R6450, I AWAIT FOR HER TO CALL ME BACK TO THE TILL AS I WAS NOT GOING TO WAIT ON THE QUEUE AGAIN, AFTER TWO CUSTOMERS SHE THEN CALLS ME AND TILLS ME, I ASK IF THE MANAGER IS STILL COMING, NOT KNOWING AS THE SO CALLED MANAGER JUST CAME AND STOOD THERE WITHOUT SAYING ANYTHING I THEN ASSUMED HE COULD NOT HAVE BEEN THE MANAGER, I THEN ASKED IF HE IS, SHE AGREED, I TOLD THE MANAGER WHAT JUST HAPPENED, HE JUST SAID HE WILL SPEAK TO THEM, THE SECURITY GUARD DIDNT KNOW AND THE TILLER DID NOT HAVE THE AMOUNT I REQUIRED AT THE TIME, I THEN ASKED, HAD SHE ASKED FOR ME TO WAIT A BIT TO SEE IF SHE CAN GET THE REQUIRED AMOUNT FROM ANOTHER CUSTOMER, WOULD I NOT HAVE UNDERSTOOD, THAN ME RUSHING TO THE ATM AND RUSHING BACK AGAIN TO THEM AS I ALSO WAS FROM WORK, HE JUST STARRED AT ME AND STATED THAT HE WILL SPEAK TO THEM, I AM APPALLED BY THE CUSTOMER SERVICE WE GET FROM OUR OWN FELLOW BLACK PEOPLE IT IS **********
