Very unhappy client

Today i had a very bad experience. I was experiencing some ill health. Unfortunately i forgot my phone at home . I approached the help desk i presume to ask if they can perhaps assist me to call an ehailing cab after i did my shopping. On approach i approach the lady at helpdesk which seemed unfriendly and ignored me and when fellow collegues came into the helpdesk section c took her focus of me and focussed on them. I walked away feeling disappointed. Yet i returned a few minutes later to approach her again and c still was not very friendly and helpful. And also they do not have access to wifi. As one of her collegues had indrive app but no data. I thank them but was still not happy and due to illhealrh felt very disapointed in shoprite usave approach towards a loyal customer.