US Consulate Sandton Johannesburg South Africa

I would just like to say I have spent countless hours on the phone and emailing the US Consulate Sandton Johannesburg South Africa about the status of my visa to go to America. The consulate in Johannesburg South Africa does not answer your calls or emails as I've been waiting for any form of communication about my visa status for 30 business working days. On the website it says my visa will take 14 business working days to complete and recently I got through to US Consulate Sandton Johannesburg South Africa and they said my visa application will take 10-30 business working weeks to complete because I mailed it in. I was only allowed to mail it in.