JM
James M

1 reviews | Active since Oct 2023

30 Oct 2023, 13:54

Urchin Design

<div>We were Urchins Designs first large client in 2013. Urchin design suggested HTML build using templates as this approach was economical, fast and simple for Urchins Abilities. Over 50 Websites were commissioned & over 6 years R350,000 paid to develop our digital real estate. As life dictates, numbers change, updates are required and it was agreed an hourly rate be observed which we were happy with. Urchin Design is now involved in more complex projects and has terminated our service agreement due to "time constraints" , thus we have taken our websites to other designers, who can not decipher the coding used to ensure no-one can work on the sites. We face the complex task of rebuilding over 8 sites with 100 users at a cost of R500,000. Our regret is not using a vertically integrated web design company as opposed to a home based designer who literally controls our ability to trade, sell & market our services online. This post has been postponed for 6 months in the hope we could reach a non conflict event. unfortunately we are dealing with a "personality" not a company with a value system driven by best business practice.</div>

0
Replies (1)
JM
James M's update01 Nov 2023, 14:34
Reviewer Update
Dear Urchin Design, you have been our website designer for 10 years, with over 50 Websites developed. Since you refuse to update our sites, Xneelo will remove them from the server and we will loose all of our digital real estate developed at a cost of R500,000.00. We will happily remove the comment if you please recommend a developer who can "interpret & read" your code and we will move to another Digital marketing company with out further predjudice. Kind Regards SACHI