Worst Managing Agent

<p>Urban Pace cut off electricty on 21 October 2016, they did this know that there was a dispute that was logged on. They are refusing to solve the high eletricty bill they are billing. The lecetricty bill for my unit in alkl months is always -R1300 but for the month of August it went very high to R2200. When I asked about this they said they will investigate and give me a report. Few weeks later I get a letter of demand after that they cut off my electricty. I asked them why are they doing this, they told me its my responsibilty to pay, I then told them I never said I wont pay I just needed to know why its so high. I did pay for all the othet months except for August since they told me they investigating. John, Linda and Craig were all rude to me and no knwo wanted to help me. The Chairperson for the trustee swutched off his phone. The amount of disrespect I received from this managing agent is beyond me. They are only ineterested in collecting money not resolving issues.</p>