LM
Leandran M

1 reviews | Active since Feb 2020

03 Nov 2020, 08:23

Incompetence agent

Good day

I need someone from urban link to contact me. I have dealt with the agent ***.

I have moved out for over a month and I have not received my deposit for electricity and deposit for the place.

This is inconvenient on my side. The agent has terrible service.

Please contact me asap on ***.

Regards Leandran Moonsamy

0
Replies (3)
Urban Link
Urban Link's reply03 Nov 2020, 11:46
Official
Hi Leandran

We acknowledge your complaint and will revert shortly after investigating.

Urban Link 

Best regards,

LM
Leandran M's update03 Nov 2020, 13:13
Reviewer Update
Good day

I am still awaiting feedback. What is the turnaround time.

Regards
Leandran Moonsamy
Urban Link
Urban Link's reply09 Nov 2020, 11:54
Official
Dear Leandran

We have received feedback from the office that your deposit was refunded and that the delay was due to the restoration of the property, in compliance with the Rental Housing Act, which affords 14 days from date of restoration of the property. Thank you for your patience. 

Urban Link




Best regards,