Urban Lifestyle @Mtn are *****sters and dont provide ur contract but bill u

In July i was called by an agent from Urban Lifestyle on behalf of MTN selling me a data sim card. I had to pay R400 for activation and R200 there after. Since July i have been paying but never received the SIM card. Upon enquiry the delivery company said it was sent back but i was never contact at the time to deliver. I have a contract for 20yrs with MTN. When i called Mtn they said they can see the transaction and gave me ULifestyle contacts. When i called UL they could not trace it and i provided them proof of the debit orders off my account. It even gets better so i emailed the customer service line and the call center @MTN asks for my ID , MTN PIN, Adress and full details the same thing on twitter. This is after they warn u not to give it. So calling the call center is in vain. Using X is in vain and MTN ***** does not want to take my case after i paid a R1000 rand with still no Data SIM. The agents want to sit and argue with u instead of checking and assisting on both sides. The agents at Urban Lifestyle are the worst and can openly and blatantly lie. They refuse to transfer u to a senior and cut the calls. Do not take out any Contracts or Sims from them. I stopped the debit order from my side as they are in breach of contract for 6 months into the contract. Sitting here R1k out of pocket ignore there calls and block them. Advice from a ****med customer