Worst Customer Service

For a “high end” brand this is truly the worst customer service I’ve ever experienced.

Firstly, I have bee phoning the head office number 5 times a day for 2 weeks now and I have still not been able to get through.

I logged a return email three weeks ago and have yet to receive a reply.

Let’s not even get started on the drama with receiving my order.

Urban Decay this is absolutely astonishing. A reply is the least that can be done.