UPS SCS South Africa

If I could give UPS South Africa a negative rating I would. Service is non-existent. You cannot speak to anyone in the COD department, the recording giving options just loops. On occasion you can get to the switchboard operator but you get cut off when she tries to put you through to the COD agent. Customs documents are incorrect 98% of the time, and it takes weeks and plenty of man hours trying to get the customs documents corrected so you can pay for the duties. I am currently on email 7 for my latest shipment, and documents are still being sent through with an incorrect shipper. I am at my wits end. No-one has the courtesy to respond to any emails, you just get the automatic emails with the next lot of incorrect customs documents attached. Completely useless company. Would never recommend them to anyone.