NJ
Nardus J

1 reviews | Active since Apr 2025

09 Apr 2026, 12:06

Appalling and disgusting service.

Experian... you are most likley the worst company that we as consumers have to deal with.... it is absolutly disgusting and very unproffesional to treat a consumer the way you do, you as a company is busy undermining us as regular everyday consumers, I received my clearance certificate on the 31/01/2026 wich by the way every single company was copied in including your company, it has been two(2) whole months of you absolutly doing nothing to remove the debt review flag from my name, I escalated this issue with the NCR wich they also escalated the issue with your company, but it seems that you have a no care attitude. It is totally impossible to get a hold of you via the land line of Stellenbosch and i was on the phone for almost 2.5 hours just to be ignored and told all our agents are busy. YOUR SERVICE IS DISGUSTING TO SAY THE LEAST AND VERY UNPROFFESIONAL..... take heed you have 24hrs to rectify my and clear my account, or else i will be forced to go to the media with all records and facts in hand. YOUR COMPANY SHOULD BE ASHAMED OF YOURSELF BY ACTING IN THIS WAY...... To all the readers in this forum, heed the warning and stay away from Experian as they do not want to help you nor solve your problem sufficiently.

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