Poor prompt service delivery

<p>Good Day,</p> <p> </p> <p>It has been 2 weeks since I have waited for my enquiry to be actioned from the finance department.</p> <p>Dorothy Abrahams has not been of great service as she lacks to communicate propmtly and effeciently.</p> <p>Poor attention to details with regards to responses and nearly 48 hours and still no response. This is in connection with my my credit refund.</p> <p> </p> <p>Seriously? The university only has 2 finance employees to assist all student enquiries?</p> <p> </p> <p>I will definitely not recommend anybody to study at the institution as the service is just poor in general.</p> <p> </p> <p>Kind regards,</p> <p>N. Jacobs</p> <p> </p>