LA
LORIENNE A
1 reviews | Active since Apr 2021
09 Apr 2021, 21:49
Save yourself the trouble and go elsewhere.
Awful awful products!! I bought 2 desktops and a laptop. Not one month goes by without one of them having a problem. It is eight months later: 1 of the brand new mouses no longer works I have countless issues. The laptop is worse than the 7 year old laptop it was supposed to have replaced! I am not even going to bother using the warranty because they have been back to the warehouse before and not one of the devices have come back better so what's the point? Save yourself the trouble and go elsewhere.
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Universe Direct's replyOfficial
19 Apr 2021, 11:08Hi Lorienne,
According to our investigation, all problems but the faulty mouse, were caused by software issues, and is therefore not covered by the hardware warranty. If you have any information to the contrary, please contact us at ***********, and we will investigate further.
According to our investigation, all problems but the faulty mouse, were caused by software issues, and is therefore not covered by the hardware warranty. If you have any information to the contrary, please contact us at ***********, and we will investigate further.
Universe Direct's reply19 Apr 2021, 11:08
Official
Hi Lorienne,
According to our investigation, all problems but the faulty mouse, were caused by software issues, and is therefore not covered by the hardware warranty. If you have any information to the contrary, please contact us at ***********, and we will investigate further.
According to our investigation, all problems but the faulty mouse, were caused by software issues, and is therefore not covered by the hardware warranty. If you have any information to the contrary, please contact us at ***********, and we will investigate further.