1 reviews | Active since Mar 2018
Excellent Customer Service
I must commend you on your excellent customer service. My mother recently came in to buy her first computer, she doesn't know a lot about that kind of thing so she was a bit skeptical. She told me that everyone was so helpful and patient with her. I think Francois was the name of the man she spoke with. They explained everything to her step by step, the lady at the front desk even offered her coffee while she waited and they both came to check on her several times to make sure everything was okay.
Well done for making an old lady feel at ease. Keep up the great service.
Marie
Hi Marie,
Thank you very much for your kind words, and positive review.
As a team, we always do our utmost to ensure a positive experience for our customers. Customer service is paramount to our success. Francois is certainly a valued member of our team, and we'll be sure to relay your thanks and compliments to him, as well.
Thanks again, and kind regards.
Team Universe Direct
Hi Marie,
Thank you very much for your kind words, and positive review.
As a team, we always do our utmost to ensure a positive experience for our customers. Customer service is paramount to our success. Francois is certainly a valued member of our team, and we'll be sure to relay your thanks and compliments to him, as well.
Thanks again, and kind regards.
Team Universe Direct
