JA
Jonathan A
1 reviews | Active since Mar 2015
24 Mar 2015, 17:24
Universal Trading Solutions **** or Gold Mine?
24 March 2015. I too, have just received a cold call from a UTS agent. I did not catch her name but in typical fashion after she had asked me the opening question of how I was she told me she was \fine"even though I had not asked her! Can these tele-call *****s not learn to skip a line in their speech if a client doesn't respond as scripted. As in the letter above she wanted to set up a meeting with one of her agents to explain the setup to me. I presume this is where I would have been presented with the R20 000 \""unopenable\"" box. She promised me that I would get"
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Replies (1)Universal Trading Solutions's replyOfficial
26 Mar 2019, 17:35Good Day Jonathan, I apologize if the service you received from a call center agent was not to your liking, it was quite a while ago, and standard have been raised to avoid these type of "scripted answers". Please accept our apologies.
Universal Trading Solutions's reply26 Mar 2019, 17:35
Official
Good Day Jonathan, I apologize if the service you received from a call center agent was not to your liking, it was quite a while ago, and standard have been raised to avoid these type of "scripted answers". Please accept our apologies.
