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jakes.erasmus jakes.erasmus

1 reviews | Active since Dec 2016

14 Dec 2016, 12:40

The worst experience EVER!!! Poor Manager that refuses to give the owners number so that he can be reported!!!!

<p>I purchased a vehicle from this company with full factory warranty and service plan, or so I thought. After 10 000 km Ford informed me that the vehicle has no warranty. Long story short Universal then stated they will replace the vehicle. At the end I has to source my own vehicle....Paid for the old vehicle for 6 weeks with no luck from Carl Van Biljon (The so called Manager). I can go on and on about the lies and service I received, but I do not have enough space in this format. When I requested this Manager for the owners name he refuses to give me the details. I know where the owner stays, and threatened to see him at his house and Carl's response simply "You can go to his house his is anyway not there". Unfortunatly this manager is actually a Damager, as Universal has some awesome staff working there, with the worst Manager I have ever seen.</p>

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