Univa - Railway Furniture (Very Bad Service)

Hello Railway/Univa

This is a very serious case that you send the technician that does not know how to fix the Univa stove, he came to fix the stove - tested the replaced plates only! not all - then the stove boom on us - putting our kids life in danger because of the technician who doesn't do his job fully well...

i called the railway - spoke to Betty (Claimed to be a manager) - she was not helping at all but giving me a bad vibe and boring attitude - told me she would transfer me to Lerato @ Univa she never did- the call was just cutting nje! had to call them 4/5 times without help this is just a bad service(when they need sales they would call you 10 times without attitude - now it's time for repair they are not doing correct things) for me railway furniture is just nonsense!

Univa Service as well - is on another level of not helping people Ntsekiseng told me to contact the manager Jan van Herden to do the escalation on him! told me that maybe the technician mixed the wires - that is why they stove boom on us! but the risk is that our lives now are in danger then they tell me that the technician will come on wednesday?

Wait until I send this on Twitter,Facebook,Instagram and tag you and show other people not to go for this brand or this shop because they are just not good or ready to compete with other brands.

#Angry #Disapointed- about the Railway Furniture that we have been loyal to without missing any payments and this is the reward they are offering us #Bored - about the service your call center is offering us- just not ON.