LP
Lesego P
1 reviews | Active since Sept 2019
19 Sept 2019, 08:53
Unity Insurance leaks
I do not know whether the entire company is *********** or I just get special treatment. After waiting an entire month for a response, they wasted another 30 minutes of my time telephonically and I still don't have a copy of my policy document. What does it take for one to get a policy document from Unity insurance?
Helpful (0)
Replies (6)0
Replies (6)
Unity's replyOfficial
19 Sept 2019, 09:11Dear Lesego
We apologise for the frustration caused.
Kindly send us a private message with your policy number or Identity number in order to trace the policy and we shall send your request to our Underwriting Department, thank you.
Kind Regards
The Unity Team
We apologise for the frustration caused.
Kindly send us a private message with your policy number or Identity number in order to trace the policy and we shall send your request to our Underwriting Department, thank you.
Kind Regards
The Unity Team
Best regards,
Unity's reply19 Sept 2019, 09:11
Official
Dear Lesego
We apologise for the frustration caused.
Kindly send us a private message with your policy number or Identity number in order to trace the policy and we shall send your request to our Underwriting Department, thank you.
Kind Regards
The Unity Team
We apologise for the frustration caused.
Kindly send us a private message with your policy number or Identity number in order to trace the policy and we shall send your request to our Underwriting Department, thank you.
Kind Regards
The Unity Team
Best regards,
LP
Lesego P's updateReviewer Update
19 Sept 2019, 09:25*** ***
LP
Lesego P's update19 Sept 2019, 09:25
Reviewer Update
*** ***
Unity's replyOfficial
19 Sept 2019, 10:15Dear Lesego
As telephonically discussed, please be advised that we have logged a fault for your policy documents to be generated as the last documents was dated in 2013 when the policy cancelled.
We shall revert in terms of whether this can be done and the time frame involved.
Kind Regards
The Unity Team
As telephonically discussed, please be advised that we have logged a fault for your policy documents to be generated as the last documents was dated in 2013 when the policy cancelled.
We shall revert in terms of whether this can be done and the time frame involved.
Kind Regards
The Unity Team
Best regards,
Unity's reply19 Sept 2019, 10:15
Official
Dear Lesego
As telephonically discussed, please be advised that we have logged a fault for your policy documents to be generated as the last documents was dated in 2013 when the policy cancelled.
We shall revert in terms of whether this can be done and the time frame involved.
Kind Regards
The Unity Team
As telephonically discussed, please be advised that we have logged a fault for your policy documents to be generated as the last documents was dated in 2013 when the policy cancelled.
We shall revert in terms of whether this can be done and the time frame involved.
Kind Regards
The Unity Team
Best regards,
LP
Lesego P's updateReviewer Update
17 Oct 2019, 13:28Since your representative called me on 23 September and promised to get back to me. Must I write make more noise before my matter is willingly and intentionally attended to?
LP
Lesego P's update17 Oct 2019, 13:28
Reviewer Update
Since your representative called me on 23 September and promised to get back to me. Must I write make more noise before my matter is willingly and intentionally attended to?
Unity's replyOfficial
17 Oct 2019, 13:55Hi Lesego,
We are concerned to hear about this and would like to apologise for the frustration caused.
We will follow up with our team and get them to make urgent contact with you to assist.
Kind Regards,
The Unity Team.
We are concerned to hear about this and would like to apologise for the frustration caused.
We will follow up with our team and get them to make urgent contact with you to assist.
Kind Regards,
The Unity Team.
Best regards,
Unity's reply17 Oct 2019, 13:55
Official
Hi Lesego,
We are concerned to hear about this and would like to apologise for the frustration caused.
We will follow up with our team and get them to make urgent contact with you to assist.
Kind Regards,
The Unity Team.
We are concerned to hear about this and would like to apologise for the frustration caused.
We will follow up with our team and get them to make urgent contact with you to assist.
Kind Regards,
The Unity Team.
Best regards,
Unity's replyOfficial
17 Oct 2019, 15:50Hi Lesego
Please accept our sincere apologies for the delay.
We have sent the policy schedule as requested, thank you.
Kind Regards
The Unity Team
Please accept our sincere apologies for the delay.
We have sent the policy schedule as requested, thank you.
Kind Regards
The Unity Team
Best regards,
Unity's reply17 Oct 2019, 15:50
Official
Hi Lesego
Please accept our sincere apologies for the delay.
We have sent the policy schedule as requested, thank you.
Kind Regards
The Unity Team
Please accept our sincere apologies for the delay.
We have sent the policy schedule as requested, thank you.
Kind Regards
The Unity Team
Best regards,