1 reviews | Active since Jul 2016
Unity Insurance dropping my calls when I want to cancel my policy
Unity Insurance:
These guys have been charging me over a R 1000 in insurance premiums on a Hyudai Grand i10 bought six years ago. I tried to call to cancel my policy today because they want to charge me almost R2000 from next month, but the call dropped the minute I confirmed I wanted to cancel the policy. Every time I try to get through now, the service line does not pick up my number responses to send me to the correct department.
This is extremely infuriating as I am calling from outside of South Africa and my mates have had no issues getting through - it appears they have blocked my number.
I have emailed to request they cancel the policy but have no way of even knowing if they will.
Please never use any insurance company underwritten by Auto and General.
Our team is looking into this matter, You will receive a call back with feedback regarding the above concerns.
Kind Regards,
The Unity Team
Our team is looking into this matter, You will receive a call back with feedback regarding the above concerns.
Kind Regards,
The Unity Team
