kK
kgaogelo K

1 reviews | Active since Oct 2016

27 Feb 2019, 07:54

Unity Financial Services does not want to pay my Claim/********

last year i i opened Legal Policy with Unity Financial Services, I already had a case but had not appeared in court as yet. I contact Unity Financial Services and they assured me that is on they will cover me as long as i haven't appear in court.I explain my my case/story they said yes we will cover you.All they told me was that I must wait 3 months to be assigned a lawyer. Now i got court date and i claimed with them, now they trowing me under the bus saying that when i take cover with them the matter had happened already.This is purely ****************, why would you waste my time and money, play with my emotions Im all the time thinking Im legally covered and I just got ****ED by this company Unity Financial Services

0
Replies (14)
Unity
Unity's reply27 Feb 2019, 09:50
Official
We acknowledge receipt of your complaint. 

We will be in contact with you shortly to discuss your concerns. 
Kind Regards, 
The Unity Team. 
Unity
Unity's reply27 Feb 2019, 11:00
Official
Update: 
As discussed with our Customer Relation Specialist, the policy that you are referring to is a stand alone Value Added policy. 
We have requested more information regarding your matter so that we can provide you with feedback. 
Kind Regards, 
The Unity Team. 
kK
kgaogelo K's update06 Mar 2019, 07:53
Reviewer Update
its been 3 days now UNITY FINANCIAL SERVICES, has not responded me with regard to this issue nity Financial Services does not want to pay my Claim/******** last year i i opened Legal Policy with Unity Financial Services, I already had a case but had not appeared in court as yet. I contact Unity Financial Services and they assured me that is on they will cover me as long as i haven't appear in court.I explain my my case/story they said yes we will cover you.All they told me was that I must wait 3 months to be assigned a lawyer. Now i got court date and i claimed with them, now they trowing me under the bus saying that when i take cover with them the matter had happened already.This is purely ****************, why would you waste my time and money, play with my emotions Im all the time thinking Im legally covered and I just got ****ED by this company Unity Financial Services
Unity
Unity's reply08 Mar 2019, 10:38
Official
Update: 
We are very pleased that this matter has been resolved to your satisfaction. As discussed we do apologise for the frustration this has caused and we invite you to contact our Customer Relation Specialist in the event that you need further assistance. 
Kind Regards, 
The Unity Team. 
kK
kgaogelo K's update13 Mar 2019, 11:02
Reviewer Update
Dorothy please contact me im trying to get hold of you on the 11 number you gave me, your Company Unity Financial Services is taking me from pillar to post they dont wanna pay my claim looks like this matter is far from ending. this is upset Unity Financial Services
Unity
Unity's reply13 Mar 2019, 15:58
Official
Update: 
We have attempted to contact you, without success. Our Legal Service Provider also had not success to get hold of you and corresponded to you via email. We will appreciate it if you can contact our Legal Service Provider back, in order for them to assist you. 
Kind Regards, 
The Unity Team. 
kK
kgaogelo K's update15 Mar 2019, 11:27
Reviewer Update
Is this Automated reply or what because my phone has been on all day long, please call me on my number that end with 2130 and the number that is on my policy as second number, you have 2 numbers that you can get hold of me rather that to say you attempted to contact me, without success that not true
Unity
Unity's reply15 Mar 2019, 11:30
Official
Dear Kgagelo, 

We refer to our telephone conversation, but the line was very bad and when we called you back, it went straight to voice mail. Please contact us back in order for us to assist you. 
Kind Regards, 
Dorothy Smit
***
kK
kgaogelo K's update15 Mar 2019, 11:49
Reviewer Update
Thank you Dorothy from Unity Financial Services, for investigating my matter and assisting in getting assistance on my case. Thank you for your Quick response Dorothy from Unity Financial Services, i will await more information from you,( your legal department) on how we will move forward with this matter regarding payments
Unity
Unity's reply15 Mar 2019, 11:53
Official
You are welcome Kgaogelo. We have requested that you provided with feedback by our Legal company, and that you are supp**** with a summary of calculations pertaining to costs. 
Kind Regards, 
Dorothy Smit
The Unity Team. 
kK
kgaogelo K's update19 Mar 2019, 11:29
Reviewer Update
Hi Dorothy did you find out from Legal company about summary of calculations pertaining to costs?
Unity
Unity's reply19 Mar 2019, 12:05
Official
Dear Kgaogelo, 

The legal company will be in contact with the policy holder as soon as calculations can be confirmed. We will follow up with the Service Provider who will provide you with feedback. 
Kind Regards, 
The Unity Team. 
kK
kgaogelo K's update16 Aug 2019, 21:37
Reviewer Update
UNITY DOENT WANT TO PAY THE CLAIM.

They refer me to a condition that they new,there is a catch and still agreed to attend my case TWICE in court, and now after the Attorney received the docket ,they dumping me by producing a term which according to me is to dodge the case, Saying they can only cover me if the case is winnable, then it means if the case is not on my favour they dump me, all because they do not want to pay.


kK
kgaogelo K's update19 Aug 2019, 14:47
Reviewer Update

I joint Unity Financial services for legal and accidental cover, And discovered later that Unity is Using Auto and General to utilise my cover. I have a case reported and was attended twice by their Attorney since it was reported, And suddenly they decided to drop me in the name of Terms and Conditions, which when i took the policy i was supposed to be notified because i was injured from Car accident. So am presently denied the claim all because they say am not in good terms to win the case.









Please note that i am denied access or chance to have a comment on my case, all because they want it to suid their conditions to avoid to pay for my claim or cover me.

My case is with the attorney, but i never had a discussion with the attorney or given any chance to discuss the case with him, and now being denied access to have any or whatsoever discussion with the attorney.
All in all, am paying Unity FInantial Services every month.