Repair not possible but they will not re-open the claim to fix the vehicle

<p>I had buckled rims and I sent Unity a quotation on a repair from a tyre dealership and they then processed the claim, two days later I was informed by the tyre dealership that the repair was unsuccessful as the damage was to much, I then took the car to another company to get a second option and a quote and they told me yes the damage is too much and they suggest replacing the rims, called the vehicle dealership to get a price on replacement rims and then I contacted Unity only to be told sory for you the claim is closed. the vehicle is not repaired and unity will not help me. Not only that getting any service from management is almost impossible, horrible service.</p>