1 reviews | Active since Sept 2013
Policy documents,Call recording
This rating goes to some lady at Unity insurance who get paid for what she does at work, Tlhokomelo Modumo, you have a s**** to calm clients down, you have answers,if you dont know you consult. You added a value to your company and you saved them one client and his premiums.
I think your manager has to allow you to give training to your fellow peers at your. they dont have tolerance to clients, I nearly cancelled my 3 policies with Unity based on the incompetency that I received. It took only one individual to change my thinking about the organisation...Tlhokomelo please a seed and grow from strenth to strength take every opportunity you get to teach those who are willing to learn...Customer service is not for everyone and it has been proven. I thank you.
This is such great feedback, thank you so much.
We will take great pleasure in sharing your compliment with Tlhokomelo and her management team, we are confident to say she will appreciate your feedback.
We also appreciate your loyalty and that you will remain a customer of ours.
Kind Regards,
The Unity Team.
Best regards,
This is such great feedback, thank you so much.
We will take great pleasure in sharing your compliment with Tlhokomelo and her management team, we are confident to say she will appreciate your feedback.
We also appreciate your loyalty and that you will remain a customer of ours.
Kind Regards,
The Unity Team.
Best regards,
