JK
Justin K
1 reviews | Active since Nov 2011
17 Oct 2017, 20:47
Policy Documentation
I signed up for an extended warranty for my car through Unity back in August 22nd to take effect as at 25/09/17.
I called the call centre 3 times to provide me my documentation of the policy and confirm the date with which the policy takes effect. They say they’ll send it and never do. Why must a customer request this, surely this should be provided upfront? I need this confirmation and policy documents.
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Replies (3)0
Replies (3)
Unity's replyOfficial
17 Oct 2017, 20:51Thank you for your feedback.
We will be in contact during business hours.
Regards,
The Unity Team
Best regards,
Unity's reply17 Oct 2017, 20:51
Official
Thank you for your feedback.
We will be in contact during business hours.
Regards,
The Unity Team
Best regards,
JK
Justin K's updateReviewer Update
19 Oct 2017, 00:25Still waiting to be contacted - have not received my policy documents via email. I will approach my Bank to cancel the policy if I don’t get this within 24 hours.
JK
Justin K's update19 Oct 2017, 00:25
Reviewer Update
Still waiting to be contacted - have not received my policy documents via email. I will approach my Bank to cancel the policy if I don’t get this within 24 hours.
JK
Justin K's updateReviewer Update
04 Nov 2017, 12:20I still haven’t received my policy Documentation, what is going on?
JK
Justin K's update04 Nov 2017, 12:20
Reviewer Update
I still haven’t received my policy Documentation, what is going on?