NK
Nurina K

1 reviews | Active since Jun 2011

25 Jul 2019, 11:28

Non existent customer service

Car insurance re-rate requested for almost 3 years now and am due for another increase in September yet I am unemployed.... sent many emails and called with no customer service what so ever. No call backs no help - nothing.

0
Replies (3)
Unity
Unity's reply25 Jul 2019, 11:41
Official
We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards
The Unity Team
NK
Nurina K's update25 Jul 2019, 12:01
Reviewer Update
Spoke Louise Fortuin and managed to agree to a lower premium. Thanks for the call back and great customer service.
Unity
Unity's reply26 Jul 2019, 14:24
Official
Dear Nurina

Glad we could assist.
Have a great friday and super weekend ahead

Kind Regards
The Unity Team