Misleading sales & poor customer service

<p>I signed up for a service plan and during the sales call I was advised that the policy would be active immediately.</p> <p>I then called the Customer service centre to confirm this and was then told only after the second debit.</p> <p>A bit disgruntled, I thought ok let me pay wait for the second debit as I still had time and kilometres to spare.</p> <p>So my debit does not go off of the agreed date and I called in to check on the debit just to be advised that my plan will only be active after the 3rd debit.</p> <p> </p> <p>I requested to listen to the sales and customer service calls, was given a reference number, sent numerous emails, with NO feedback or follow up call.</p> <p> </p> <p>On paper the product is good BUT I have never received such pathetic service EVER!</p> <p> </p> <p>So where does this leave me?</p>