Hap Hazard Service

<p>I requested a list of the RMI Dealers in Durban. who specifically deal with my vehicle. They sent me a list. I went to the one deler which I was fami**** with. The deler unfortunately didn't deal with my specific make and model of vehicle. I subsequently sent them an email. No response. I sent them an email again in the morning, after I didn't receive a response I then proceeded to call. I was then put on hold for Twenty (20) minutes whereby I had to be subjected to the loud music. I eventually cut the call. Who takes 20 minutes to locate a dealer for a specific make of vehicle? With the current age of technology, everything is basically at our finger tips.</p> <p> </p> <p>Prior to that I had requested information regrding what the proceedure was when i recently joined. As I am aware that most insurance companies send you to have your car assessed when you first join. The girl told me to to take a photo of my registration and send it on to them. When I made further inquiries I was told to take it to the correct place which I did after almost 6 months into the whole thing. Lots of things can happen in six months. Just saying.</p> <p> </p> <p>I am still waiting for feedback, despite the fact that i have sent numerous emails and even threatened to take this further.</p>