mN
madumetja N

1 reviews | Active since Jul 2014

16 Aug 2019, 21:59

Agent

I joint Unity Financial services for legal and accidental cover, And discovered later that Unity is Using Auto and General to utilise my cover.

I have a case reported and was attended twice by their Attorney since it was reported, And suddenly they decided to drop me in the name of Terms and Conditions, which when i took the policy i was supposed to be notified because i was injured from Car accident. So am presently denied the claim all because they say am not in good terms to win the case.

0
Replies (8)
mN
madumetja N's update19 Aug 2019, 10:44
Reviewer Update
Please note that i am denied access or chance to have a comment on my case, all because they want it to suid their conditions to avoid to pay for my claim or cover me.

My case is with the attorney, but i never had a discussion with the attorney or given any chance to discuss the case with him, and now being denied access to have any or whatsoever discussion with the attorney.
All in all, am paying Unity FInantial Services every month.
Unity
Unity's reply20 Aug 2019, 08:02
Official
We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards
The Unity Team
Unity
Unity's reply20 Aug 2019, 08:05
Official
Kindly be advised that we contacted the number provided on your complaint and the subscriber is not available.
Please confirm a suitable time that contact can be made, thank you.

Kind Regards
The Unity Team
mN
madumetja N's update20 Aug 2019, 08:11
Reviewer Update
Please note that am at work you may contact me on *** / 2011
Unity
Unity's reply20 Aug 2019, 08:24
Official
Thank you Neville

We shall arrange contact on the new number provided

Kind Regards
The Unity Team
Unity
Unity's reply20 Aug 2019, 14:03
Official
Dear Neville

Please be advised that we have recieved confirmation that contact has been made with you.
We shall revert as soon as further feedback is received from the relevant Division

Kind Regards
The Unity Team

Unity
Unity's reply22 Aug 2019, 14:13
Official
Dear Neville

Kindly be advised that we have received confirmation from the attorneys that they have sent you written confirmation regarding the outcome of their findings  as they were unable to reach you telephonically.

We have also been unable to reach you telephonically. Please refer to the email sent to you by the attorney dated 21 August 2019 @ 14h56 for further clarification, thank you

Kind Regards
The Unity Team
mN
madumetja N's update22 Aug 2019, 20:09
Reviewer Update
Good Day, Please note that my cellphone is always on and i did not get a mixed call from you, I have been receiving call all day long but why specifically yours did not reach me. use my saved cellphone number you will find me please.