<p>I booked in my S6edge for repairs, and was asked to submit a proof of purchse over email as i had not taken one with me. I emailed that same night and two days later I emailed to find out if it was sufficient. There was silence for a week before I callled and was told that the pop i sent was not sufficient and my phone has not been touched yet...1 WEEK and i had to call them! Then i immediatley got anothet POP from my bank, assured that it was fine and they would be treating this repair as urgent. I asked for a time frame and 3 days was what i got. Its been another week and i callled today to be told that they are still waiting for parts.</p> <p>Its december and I need to travel, I want my phone back, i emailed to state this and have been ignored</p> <p>Samsung is costing themselves using this service provider, they have 0 customer service manners.</p> <p>My next phone is NOT a samsung!!!</p>
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