1 reviews | Active since Dec 2016

09 Dec 2016, 06:08

Samsung Note 3 gear submitted 4 May damaged by Unitronics and still not received back 9 December

<p>On the 4th of May I submitted my Sumsung Note 3 for repairs on charging system and and also the Samsung gear for replacement of camera. They advised that it takes 3 days to repair and I gave go ahead but from then on I stuggled to reach them, not being answered on email, phone calls reaching a dead end repeatedly when they say there'll put me through until 10 June after I contacted Samsung and complained I got the devices delivered at 7 in the night where Chris Bolton asked me to sign that I have received the stuff when he knew later on he would claim that I signed that the stuff is in good order, yet he made sure he chose a time and place where i could not test either device for functionality. As it turned out, my sumsung gear was not charging anymore. Again I struggled to communicate with them until 16 July when they came to pick it up. Up to now, 9 December I have not received my Note 3 gear. On the 23rd September they quoted an amount tht i should pay and I asked them how it is that I should pay for damage that was caused by them but they ignored my enquiry and never communicated back from then.</p> <p>Please do not trust that company I cannot understand why Sumsang has changed and put them instead for repairs because they are unprofessional, unkind, *********** and not the slightest bit concered. I really need my gear back and I'm not even sure they are capable of fixing it.</p> <p>Jocey</p>

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