Empty promises... false hopes

<p><span style="color: #555555; background-color: #ffffff;">I bought my car last month from Rivonia Toyota, I don'tknow what I was thinking after working forBarloworld for such a long time!!! I firstly wasn't told that the car had been spray painted even though the sales person told us that they don't fix anything on the car until it has a buyer amd failed to tell us that it had gone to a panelbeater. Their panelbeater didn't do a good job anf I picked up some mistakes. The seat had a tear which I raised on day 1 of seeing the car. The sales person promised to have it fixed. We took the car back less than a week after we took delivery of it. This is week 3. I have had to follow up about my car and there was no decency of just calling me with an update. I was expecting my car back last week but I was told the upholsterer could not fix the seat whilst still at the panelbeaters and I would get my car this week Tues or Wed. What would be your expectation if this was said to you? Well, I expected my car back and fixed. Guess what, the sales person calls after I sent him a message for an update and he tells me a sob story. He tells me that the seat can't be fixed as there is an airbag and yadi yadi yadi. So, I waited since last week to be told this and after I followed up? What kind of service is this? Why agree to something you can't deliver? Initially, it was VW that was going to replace the seat cover. He even said it can't be sewn and that the whole seat needs to be recovered. Ay no! Maybe they should take the car back, as much as I love it, I hate been misled like this. If he wasn't sure, he should have just kept quiet. Be careful when buying from Rivonia Toyota!!</span></p>