Toyota Limpopo Unitras Motors

The disappointment and unsatisfactory I received from Limpopo Toyota under Unitras Motors is beyond me, I have contacted Unitras Motors and I was told that I would be called back. I bought a vehicle from Limpopo Toyota and it was delivered without a service book and sparekey and no motorplan and the agreement between Gerrie Marais and I was that he would courier them. The vehicle required a service and with no service book and motorplan I contact Limpopo Toyota to assist, it would cost R2000 to transfer the motorplan to me so they said they will take the vehicle to their BMW because they are all under Unitras Motors for free so a driver would come to collect the vehicle to resolve these issues. On the way the vehicle had an accident and is now beyond repairs I am paying for no vehicle Limpopo Toyota Gerrie Marais and Clint Jacobs have put a claim on my insurance and my insurance has said I should pay all shortfalls and the access fee, my legal team has given them 3 letters one of them indicating that they are liable to all fees and not limited to any instead they simply submitted a claim under my name my insurance contacted me regarding the fees. The moral of the story is the mistreatment I have received from Clint Jacobs the aggressiveness he gave me on the first day of this is beyond me and telling me to claim for which I am not liable. I am disappointed in Toyota Limpopo Unitras Motors in how they treat customers