CS
Cheslyn S

1 reviews | Active since Feb 2015

05 May 2018, 17:55

Sold Faulty Vehilce/ Vehicle roadworthy test came back FAILED

VW The Glen sold us a faulty car two months ago and forced us to give them time to repair the car after we told them we don't want the car and would like the deal to be cancelled. After begging sales guy to sort this out our car went into the workshop for two weeks and we were told the car has to be stripped etc but as per the sales manager and sales guy and technician there were no faults found we had to go to the dealer to test the car and show them exactly what wrong and then the technician picked it up and booked the car again in. After still telling them we don't want the car anymore they refused to cancel the deal and gave us the car back with the exact same problems and added to it there was electrical issues.

We then took the car to AA Dekra to do roadworthy as the car condition explained it all. TEST RESULTS FROM DEKRA CAME BACK FAILED...FAILED...

Do not buy cars from VW The Glen.

Banks and insurance company needs to know that we are financing vehicles from them that are not roadworthy and are in bad condition.

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