Zero Client Support

Item: United Parcel Services
Rating: 1
Author: Lesedi M

I have a package that hasn’t had any updates since the 17th of May. I’ve been going back and forth trying to figure out how to log a customer support request but the UPS site is beyond glitching. If we can’t even use the site to get in contact with the necessary support why even have a site in the first place? My $203 package has gone missing and I have no way of tracking it. Absolutely unacceptable.

Helpful (0)

Replies (2)

United Parcel Services's replyOfficial

04 Jun 2024, 09:31

Dear Lesedi

Thank you for raising this concern.

I understand your worries with regards to this shipment, and I offer my apologies for the undoubted inconvenience.

Kindly provide me with your valid UPS tracking number as this is incorrect Tracking no ***.

Regards
Resolution desk

Best regards,

United Parcel Services's reply04 Jun 2024, 09:31

Official

Best regards,

United Parcel Services's replyOfficial

04 Jun 2024, 10:57

Dear Lesedi

Thank you for your response,

Kindly note tracking no# *** is a USPS (United States Postal Services) & not UPS (United Parcel Services) tracking.

Please contact your local post office & provide them with your tracking number for further assistance.

Regards
Resolution desk

Best regards,

United Parcel Services's reply04 Jun 2024, 10:57

Official

Best regards,

Zero Client Support

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