WS
Willem S
1 reviews | Active since Nov 2009
16 Mar 2022, 08:13
Worst international courier
Absolutely pathetic service, they don’t update the tracking with the correct information and will leave your package to sit at customs until until YOU phone them THEM. No email. No sms, no notification of any kind what so ever and when you call them, they are rude and unhelpful. You should avoid them at all costs unless you can afford to wait weeks for a package, I wouldn’t be surprised if you are better off using the SA post office.
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Replies (4)WS
Willem S's updateReviewer Update
16 Mar 2022, 09:31(They sent me a private reply)
You already wasted enough of my time, taking part in your "investigation" will only waste more of my time and not get my package to me before I leave for a business trip tonight.
First you send me an email stating the package will be delivered on the 15th, then the 15th comes and goes, then when I phone you and ask way I was told the excuse is that you don't have my email address, despite the fact that you have already been sending me emails.
It's not my job to help you improve your service, in a free market economy is my job to just take my business to a competent competitor.
My post was simply a post to let other normal people know how bad your service is, not to help you improve it. My package is going to be late no matter what anyway.
You already wasted enough of my time, taking part in your "investigation" will only waste more of my time and not get my package to me before I leave for a business trip tonight.
First you send me an email stating the package will be delivered on the 15th, then the 15th comes and goes, then when I phone you and ask way I was told the excuse is that you don't have my email address, despite the fact that you have already been sending me emails.
It's not my job to help you improve your service, in a free market economy is my job to just take my business to a competent competitor.
My post was simply a post to let other normal people know how bad your service is, not to help you improve it. My package is going to be late no matter what anyway.
WS
Willem S's update16 Mar 2022, 09:31
Reviewer Update
(They sent me a private reply)
You already wasted enough of my time, taking part in your "investigation" will only waste more of my time and not get my package to me before I leave for a business trip tonight.
First you send me an email stating the package will be delivered on the 15th, then the 15th comes and goes, then when I phone you and ask way I was told the excuse is that you don't have my email address, despite the fact that you have already been sending me emails.
It's not my job to help you improve your service, in a free market economy is my job to just take my business to a competent competitor.
My post was simply a post to let other normal people know how bad your service is, not to help you improve it. My package is going to be late no matter what anyway.
You already wasted enough of my time, taking part in your "investigation" will only waste more of my time and not get my package to me before I leave for a business trip tonight.
First you send me an email stating the package will be delivered on the 15th, then the 15th comes and goes, then when I phone you and ask way I was told the excuse is that you don't have my email address, despite the fact that you have already been sending me emails.
It's not my job to help you improve your service, in a free market economy is my job to just take my business to a competent competitor.
My post was simply a post to let other normal people know how bad your service is, not to help you improve it. My package is going to be late no matter what anyway.
WS
Willem S's updateReviewer Update
18 Mar 2022, 08:46Trying to phone the call centre today as well, the staff are so incredibly rude and unhelpful, my package seems to be lost now.
WS
Willem S's update18 Mar 2022, 08:46
Reviewer Update
Trying to phone the call centre today as well, the staff are so incredibly rude and unhelpful, my package seems to be lost now.
WS
Willem S's updateReviewer Update
18 Mar 2022, 18:45Still no updates?
WS
Willem S's update18 Mar 2022, 18:45
Reviewer Update
Still no updates?
WS
Willem S's updateReviewer Update
22 Mar 2022, 08:04Any updates on my missing package?
WS
Willem S's update22 Mar 2022, 08:04
Reviewer Update
Any updates on my missing package?