PM
Princess M

1 reviews | Active since Aug 2020

02 Aug 2020, 21:56

Use UPS at own risk. At this point praying they send package back to sender so he can try get different courier.

I have been using UPS for a few years now mainly because the supplier chooses to courier with UPS in his country. I experienced delays every now and then. Nothing extremely hectic. This time around I am not only experiencing a delay, but I am even willing to have package be shipped back to country of origin so that the supplier can courier with different courier company. I am aware that the company is not operational and has transferred business to Globeflight, but when I contact Globeflight they cannot track the package on their system...meaning UPS hasn’t transferred my package to their systems coz I need to pay first of which I’m morethan willing to do, and have since contacted every single email address that belongs to UPS requesting assistance with getting my invoice so i can pay...to date the billing department has not gotten back to any of their colleagues or myself regarding the invoice. It has been over two weeks I have sent over 10-15emails to over 10 UPS email addresses to no avail. I have called UPS over 20 times...(nothing) I’m starting to wonder if I’ll ever get the package or? This experience is so unfair as I need the package as soon as possible. If they are really moving to Globeflight I might stay using them, cause they’ve been responsive and helpful, but if UPS was still going to be UPS on it’s own would never even think about using that company...they’re very inconsiderate considering that this is not a free service.

0
Replies (1)
PM
Princess M's update03 Aug 2020, 18:07
Reviewer Update
Evening Tanya I await your response regarding this matter. A simple invoice is what your colleagues are failing to produce for weeks. Invoice and online link so I can pay and have my package released and delivered.
1Z3737W*** Tracking number
Hoping to get assistance now since the matter is here, but if i don’t I will still pursue the matter coz I paid money.

Thank you.
***