UPS = Upside Down Service is what they should be called, Absolutely Pathetic.

The worst! I cannot believe a company with such atrocious service can even begin to exist in this day and age.

A parcel that was sent out from Europe on the 13th September 2021 has still not been received. I keep getting told they need to check their warehouse in JHB.

I have to keep calling them to ask them if they have got news or information for me. still nothing. Probably trying to conjure up the item from fresh air.

I am still waiting for an answer to this pathetic service. I have been through most of the staff at the call center, the managers etc, etc. and even their lost items in JHB and yet I can still not get an answer as to what happened to my parcel.

The indifference from the people working at UPS is diabolical and the most apathetic I have ever encountered. This seems to go as high up as they will put you through to. The managers are pathetic.

I wish I could give negative stars to really show the dismal level of service this supposedly International company is dishing out.

How does UPS even exist in South Africa?