UPS Unwilling to Help

I ordered a special piece of sporting equipment from the USA. I received a message that the delivery date would be 31/01/2022. On that day I received a new message saying that they are experiencing delivery problems. Today on 03/02/2022 I receive a message that my address is in a remote area and that they must now hand the package over to one of their partners and delivery will only be on 04/02/2022. My address is a business address and we have couriers coming in and out of here daily. I am not at work on the 4th so now I will only receive this item on 07/02/2022. I am taking part in an archery tournament on the 5th and I need that piece of equipment today and UPS is not willing to go out of their way to help me, but rather they follow there procedures because they are not adaptable.