UPS, unable to contact them to get payment details for parcel

1. No phone number or email available on UPS website to query parcel information. 2. Parcel held for more than 3 days as Your package is being held for payment of duty and tax, however know one contact me to give me the cost and payment details and I am unable to obtain a phone number or email to contact them. 3. Try to sign in on their site to access billing is impossible as I dont receive the confirmation email and if I do on a gmail account, one does not receive a hyperlink to confirm email as correct. To many holes in UPS system, enabling them to give customer service.